Zendesk’s Empathetic Approach in 2020 with Christine Beury

We turned to our customers during this time to learn more about the market, and in doing so spoke with Christine Beury, who started her new role at Zendesk three weeks before the pandemic sent everyone to working-from-home. We were in awe to learn that just this past October the company crossed a billion-dollar annual […]

UPDATED – B2B Direct Mail and COVID-19: Best practices and FAQs for uncertain times

Like most industries today – direct mail has been impacted amidst the COVID-19 breakout. We’ve spoken to our customers and fellow B2B marketers about how they are being affected and what they have been seeing come from direct mail during these times.   The reality for 2021 Even in a remote working ecosystem, relationships with […]